At Sanden, we are committed to providing seamless and efficient logistics and warehousing solutions for our customers. We ensure that all Sanden products are delivered in a timely manner, enhancing customer satisfaction with complete after-sales support.

Our state-of-the-art, three-segment warehouse spans a total of 50,000 Sq. Ft, designed for security, efficiency, and flexibility to meet diverse storage and logistics needs. Our skilled workforce is highly trained in warehousing, loading, and offloading to ensure smooth operations.

Additionally, our strategic location near Mombasa Road and the Nairobi Expressway ensures fast, secure, and efficient delivery within Nairobi and beyond.

Types of Services Offered:

1) Secured warehousing for all Sanden products and spare parts : Ensuring secure warehousing for Sanden products and spare parts is a vital aspect of efficient logistics and inventory management. It involves implementing robust systems for storage, organization, and protection of goods, while maintaining easy accessibility for distribution. A few strategies to enhance secured warehousing include:

• Advanced Inventory Systems: Utilize AI-driven tools for tracking inventory levels, optimizing storage spaces, and ensuring real-time updates on product availability.
• Safety Measures: Implement climate control, fire suppression systems, and security cameras to safeguard valuable products and parts.
• Organization and Accessibility: Adopt systematic layouts that allow easy retrieval while minimizing the risk of product damage or misplacement.
• Training and Monitoring: Equip your staff with the latest knowledge and ensure regular audits to uphold standards.

2) Dedicated and trained drivers, along with an extensive fleet of vehicles as well as trusted outsourced transporters : Sanden's commitment to maintaining dedicated and trained drivers, an extensive fleet of vehicles, and partnerships with trusted outsourced transporters reflects a robust approach to logistics excellence. These elements ensure reliability, flexibility, and superior customer satisfaction. To optimize this system further, we have considered below focus points:

• Driver Development: Continuous training programs focused on safety, efficiency, and customer interaction.
• Fleet Optimization: Implement advanced fleet management solutions like real-time GPS tracking, maintenance alerts, and route optimization tools.
• Partnership Synergy: Build transparent agreements with outsourced transporters, including performance benchmarks and quality checks.

3) Free delivery within Nairobi and minimal-charge delivery outside Nairobi : Sanden's policy of offering free delivery within Nairobi and minimal-charge delivery outside Nairobi is a smart strategy to enhance customer satisfaction and expand reach. It simplifies the purchasing decision for local customers while making it more affordable for those in surrounding areas. This approach is likely to foster loyalty and attract new clients, especially when paired with efficient logistics and reliable service.

4) Cooler deployment, commissioning, and retrieval services nationwide for corporate customers : Sanden's nationwide cooler deployment, commissioning, and retrieval services for corporate customers showcase its commitment to operational excellence and customer satisfaction. This end-to-end service ensures that clients receive a seamless experience, from the initial installation to the maintenance and eventual retrieval of the coolers.

Key highlights of this service could include:

• Professional Deployment: Efficient installation services tailored to client schedules and specific requirements.
• Commissioning Excellence: Thorough testing and calibration to ensure optimal performance of the coolers post-deployment.
• Nationwide Coverage: A wide-reaching service network to support clients regardless of their location.
• Reliable Retrieval: Coordinated cooler retrieval processes that maintain accountability and minimize disruptions.

5) Trained technical team for loading, unloading, packaging, and commissioning of Sanden products on every delivery : Sanden’s trained technical team for loading, unloading, packaging, and commissioning of products on every delivery is a hallmark of precision and professionalism. This approach ensures the safe handling and proper setup of products, enhancing customer trust and satisfaction.

Key aspects include:

• Specialized Handling: The team’s expertise minimizes risks during loading and unloading, protecting products from damage.
• Secure Packaging: Careful packaging to maintain product integrity during transportation.
• Efficient Commissioning: Professional setup and testing to guarantee products are operational upon delivery.
• Consistency and Quality: This standardized process ensures a seamless experience for customers.

6) Goods-in-transit insurance for all deliveries : Sanden's provision of goods-in-transit insurance for all deliveries ensures complete protection and peace of mind for customers. This service guarantees that products are covered against unforeseen risks such as damage, theft, or loss during transportation.

Key benefits include:

• Customer Assurance: Enhanced trust through secure handling and guaranteed compensation in case of incidents.
• Risk Mitigation: Financial security for both the company and its clients, ensuring uninterrupted operations.
• Professional Credibility: Reflecting Sanden's commitment to delivering reliability and quality.

7) Dedicated warehouse space for customers needing exclusive storage for Sanden products : Sanden's offering of dedicated warehouse space for customers needing exclusive storage is an excellent value-added service. It caters to clients who require tailored solutions for their inventory, ensuring secure, well-managed, and organized storage exclusively for Sanden products.

Key advantages include:

• Customized Storage Solutions: Space tailored to meet the unique requirements of different customers and product specifications.
• Enhanced Security: Restricted access and advanced monitoring to guarantee the safety of exclusive inventory.
• Inventory Control: Dedicated management for optimal organization, easy retrieval, and real-time stock updates.
• Flexibility and Reliability: Providing clients with confidence that their products are stored and handled with care.

The above services underscores Sanden's dedication to customer satisfaction and operational excellence.

Contact Us: logistics@sandenintercool.co.ke